NOCS Service Request System
NOCS
STAFF
NOCS Service Request System is a web-based application that allows NOCS support personnel to record, track, and view service requests submitted by various offices.
01 Purpose and Scope
It is designed to streamline IT service management by providing a centralized platform for logging, monitoring, and resolving technical support requests across the university.
02 Impact and Benefits
The system enables support personnel to record new service requests, track their status, and generate reports, ensuring efficient handling and timely resolution of IT-related issues.
03 Project Status
Under Development
Done
Pilot Testing
Done
Deployed
Done